Creating and Sharing Views in HubSpot: A Step-by-Step Guide
1. What is a View?
- A view = an index page within an object (e.g., contacts, companies).
- Each view includes:
- Columns (properties displayed).
- Saved filters (e.g., “My contacts,” “Unassigned contacts”).
- Columns (properties displayed).
- Views ensure consistent display of data (same columns + filters every time).
2. Creating a New View
- Click Add View → Create New View.
- Choose whether to share it with everyone or keep it private.
- Name the view (e.g., “Default Test View”).
3. Customizing a View
- Edit columns → add, remove, or reorder properties.
- Example properties for sales views:
- Contact Owner
- HubSpot Score
- Lifecycle Stage
- Contact Owner
- Apply filters → e.g., only show Marketing Contacts.
- Save the view once customized.
4. Sharing Views with Everyone
- Go to All Views → Default Views.
- Add your view to the Default Views list.
- This makes the view:
- Visible to all new users.
- Visible to any users who haven’t yet customized their own views.
- Visible to all new users.
5. Editing Record Layouts (Contacts/Companies)
- After views, you can also adjust the record layout (what appears in the sidebar when viewing a record).
- This involves selecting which properties display on the left-hand side for easier access (covered further in related videos).
✅ Key Takeaway:
Use Views to standardize how data is displayed across the CRM (columns + filters), and publish Default Views so new/unconfigured users see the right setup automatically. Record layouts can also be customized separately to improve usability on individual records.