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Creating and Sharing Views in HubSpot: A Step-by-Step Guide

1. What is a View?

  • A view = an index page within an object (e.g., contacts, companies).

  • Each view includes:

    • Columns (properties displayed).

    • Saved filters (e.g., “My contacts,” “Unassigned contacts”).

  • Views ensure consistent display of data (same columns + filters every time).


2. Creating a New View

  • Click Add View → Create New View.

  • Choose whether to share it with everyone or keep it private.

  • Name the view (e.g., “Default Test View”).


3. Customizing a View

  • Edit columns → add, remove, or reorder properties.

  • Example properties for sales views:

    • Contact Owner

    • HubSpot Score

    • Lifecycle Stage

  • Apply filters → e.g., only show Marketing Contacts.

  • Save the view once customized.


4. Sharing Views with Everyone

  • Go to All Views → Default Views.

  • Add your view to the Default Views list.

  • This makes the view:

    • Visible to all new users.

    • Visible to any users who haven’t yet customized their own views.


5. Editing Record Layouts (Contacts/Companies)

  • After views, you can also adjust the record layout (what appears in the sidebar when viewing a record).

  • This involves selecting which properties display on the left-hand side for easier access (covered further in related videos).


Key Takeaway:
Use Views to standardize how data is displayed across the CRM (columns + filters), and publish Default Views so new/unconfigured users see the right setup automatically. Record layouts can also be customized separately to improve usability on individual records.